Roobet is committed to providing a safe and responsible gambling environment for all Filipino players. We believe gambling should be entertaining, not harmful. This page outlines the tools available to help you stay in control, and provides resources for players who may need support.
Roobet's 6 responsible gambling tools — all free, all instant from your account settings
⚠️ If gambling is causing you distress, please contact the NCMH Crisis Hotline at 1553 (free, 24/7) or Gamblers Anonymous Philippines at +63 2 8282 9900.
Responsible Gambling Tools at Roobet
Roobet provides a range of self-regulation tools accessible directly from your account settings. These tools are free to use and take effect immediately upon activation.
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Deposit Limits
Set daily, weekly, or monthly deposit limits. Limits activate immediately; increases take 24 hours.
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Session Time Limits
Set maximum play session length. You'll receive a warning when your limit approaches.
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Self-Exclusion
Temporarily or permanently close your account. Periods: 1 week, 1 month, 6 months, permanent.
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Loss Limits
Cap your maximum losses over a defined period. When reached, you cannot deposit further.
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Reality Checks
Receive on-screen reminders of how long you've been playing and how much you've wagered.
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Cool-Off Period
Take a break of 24 hours to 6 weeks. Account remains open but deposits are blocked.
Signs of Problem Gambling
Recognising the signs of problem gambling early is the first step to getting help. Ask yourself the following questions honestly:
→Do you gamble with money you cannot afford to lose?
→Do you try to win back money you've lost (chasing losses)?
→Has gambling negatively affected your relationships, work, or finances?
→Do you feel restless or irritable when not gambling?
→Do you conceal the extent of your gambling from family or friends?
If you answered yes to any of these questions, please reach out for help using the resources below.
Help & Support Resources (Philippines)
🏥 NCMH Crisis Hotline
Call 1553 (free, 24/7) — National Center for Mental Health
Roobet operates under the oversight of PAGCOR (Philippine Amusement and Gaming Corporation), which mandates that all licensed operators implement responsible gaming programmes. PAGCOR's Responsible Gaming Framework requires operators to provide player protection tools, train staff on problem gambling recognition, and cooperate with exclusion requests. Learn more at pagcor.ph.
How to Self-Exclude from Roobet
To activate self-exclusion, log into your Roobet account and navigate to Account Settings → Responsible Gaming → Self-Exclusion. Choose your exclusion period (1 week to permanent) and confirm. Alternatively, contact Roobet support at [email protected] to request immediate account closure.
ℹ️ Self-exclusion requests are processed within 24 hours. During this period, please avoid creating new accounts. Roobet's systems flag excluded players and will close any new accounts linked to the same identity.
